ISO Products, located at Ruwenbergstraat 5, 5271 AG Sint-Michielsgestel, is jointly responsible for the processing of personal data as shown in this privacy statement.

 

Contact details:

https://iso-products.com

info@iso-products.com

 

Correspondence address:

Ruwenbergstraat 5, 5271 AG Sint-Michielsgestel, tel. +31 73 5510533.

 

Data Protection Officer:

The Data Protection Officer of ISO Products can be reached at info@iso-products.com.

 

Personal data we process:

ISO Products processes your personal data because you use our services and/or because you provide it to us yourself.

 

Below you will find an overview of the personal data we process:

• Trade name (sole proprietorships and general partnerships)

• First and last name

• Gender

• Date of birth

• Place of birth

• Address

• Chamber of Commerce number (sole proprietorships and general partnerships)

• Phone number

• Email address

• Location data

• Project-related data

• Information about your activities on our website

• Information about your browsing behavior across different websites (for example, because this company is part of an advertising network)

• Internet browser and device type

• Bank account number

Special and/or sensitive personal data:

Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you believe we have collected personal data about a minor without this consent, please contact us at info@iso-products.com, and we will delete this information. Why we process personal data:

ISO products processes your personal data for the following purposes, among others:

• Sending our newsletter and/or advertising brochure

• To be able to call or email you if this is necessary to provide our services

• To inform you about changes to our services and products

• To offer you the opportunity to create an account

• To order, pay for, and deliver goods and services

• To process a payment

• ISO products may also analyze your behavior on the website to improve the website and tailor the range of products and services to your preferences.

• ISO products may also track your browsing behavior across different websites, allowing us to tailor our products and services to your needs.

• ISO products may also process personal data if we are legally obligated to do so, such as data we need for our tax return.

 

Automated decision-making:

ISO products does not make decisions based on automated processing on matters that could have (significant) consequences for individuals. This concerns decisions made by computer programs or systems, without human intervention (for example, an ISO Products employee).

 

How long we retain personal data:

ISO Products does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

 

We apply the following retention periods for the following (categories of) personal data:

Contact Information

If you have contacted us by phone, email, our contact form, WhatsApp, or social media, we have received information from you. The personal data we store is not retained for longer than necessary. The retention period depends on the purpose for which we obtained or collected the data.

 

If you contacted us via social media, this will usually have been through ISO Products' business account. Contact via some media may also only be possible through a private account. In this case, this constitutes private use.

 

Newsletter

We would like to send you a newsletter because you are a business partner of ours or because you have subscribed. We therefore process your name and email address to send you information and news. We offer the option to unsubscribe at the bottom of each newsletter. We retain your data for this purpose until you unsubscribe.

 

Quotes

If you request a quote from us, we process your company and personal data to send you a targeted quote. We retain quotes for 8 years or more. In some cases, it is our legal administrative obligation to be able to demonstrate what preceded an invoice. We also like to keep the quotes ourselves so we can see if you've previously requested a quote from us and what it contained.

 

Agreements

Besides sending quotes and invoices, we sometimes need your data to execute the agreement ourselves and for our records. We then process this data at least for the duration of the agreement and as long as the limitation period has not expired.​

Invoicing

If you have placed an order with us, we process the data necessary to carry out that order. This includes your name, email address, and other information required to send a correct invoice. Upon payment, we will also see which account the payment came from and who the account holder is. We also retain quotes, invoices, and payment information for eight years or more.

 

Sharing personal data with third parties:

ISO Products shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligations. We have a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. ISO Products remains responsible for these processing operations.

 

We share your data with the following third parties, including our processors:

• Hosting of our website

• WordPress

• Wix

• Webshop system

• CRM system

• Accountant

• Mail servers

• SEO services

• Telephone services

• Payment services

• Transport services

Cookies, or similar technologies:

ISO Products uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. ISO Products uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to ensure the website functions properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

 

On your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

 

This website also places cookies from third parties, such as advertisers and/or social media companies.

Access, change, or delete data:

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by ISO products, and you have the right to data portability.

 

You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to info@iso-products.com.

To verify that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy.

 

ISO products would also like to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

 

How we protect personal data:

ISO Products takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at info@iso-products.com.